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Managing diverse IT infrastructures has become a complex business. Supporting the ever growing number of new and legacy technologies,
along with networking and computing components, personal computers and applications can be overwhelming and uneconomic.
Q Data’s Infrastructure Support services helps companies overcome the inherent complexities and expense of supporting diverse information
and communicationstechnology (ICT) infrastructures. We enable companies to realise the true business benefits of their ICT infrastructure.
At Q Data we believe the role of ICT in an organisation is to support business operations and growth. Our long history of supporting many
large prominent companies has led to the development of our proven and leading infrastructure support services.
Q Data’s Infrastructure Support services covers core IT infrastructure areas including desktops, servers, networks and business applications.
With access to over 4,000 highly qualified and experienced professionals within the United Kingdom and South Africa, we have an outstanding
reputation for reliability and trust in the market place.
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Infrastructure |
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Q Data’s Infrastructure Support services effectivelysupport desktop, server and network environments to the highest
service standards, backed by comprehensive performance focused service level agreements. Our services can be provided both on-site
or remotely using our sophisticated monitoring and management technology with proactive problem resolution.
We are also able to provide short-term project based support services for migrations, upgrades, relocations and system audits.
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Applications |
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Q Data’s Application Support services adds significant value to a company’s packaged or bespoke application platforms.
By conducting a detailed analysis of your requirements and then instating a rigorous service level agreement, we can then take responsibility for the
management, maintenance and support of your company’s major business applications. |
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Helpdesk |
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Q Data’sHelpdesk Support services underpin all our infrastructure support services, providing a 24/7 single point of
contact for users to report and resolve issues. Through our advanced real-time web-based systems, we are able to monitor, manage, report support requests
and identify key trends thus ensuring continued and enhanced IT services to achieve business objectives. |
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